I asked to have an IRA who does not be

I have been financial with BECU for a little more than good year. I enjoy their reduced charge, plethora of atms almost everywhere, reimbursement out-of atm charges, if you use most other non lender hands, the online bank software is straightforward so you’re able to navigate, and being able to send and look at the website receive cash on zelle. But mostly, what i spend really awareness of, is the amicable team! I have been to a lot of becu branches throughout Washington, while having not ever been disturb. Basically treat my credit card and want a special one, I just enter a part and have you to definitely. I got certain fraud, that they timely place the loans back in my personal membership, following after the studies, posting me a page confirming the fresh fraud and no issues is discovered. Today, I went to your Lynnwood part because of the Alderwood shopping mall, fifteen mins till the bank do romantic, and had that loan, bank card and you may an overdraft line of credit. CYNTHIA LI got costs regarding my earnings with professional finess and made me feel like I happened to be taken care of of the relatives. New 25% interest and you will a threat by borrowing bank, has become moved. Changed from the eleven% appeal and you can a lesser payment! The fresh department manager even showed up out to compliment me personally, because I was therefore astonished at searching plenty, into the so almost no time. I have not a clue as to why anyone goes toward any other bank. Their customer support is the greatest around.

Poor feel

Poor sense. Zero communications. It will take such as for example 1000 tries to score one assist. My car got towed from the interaction gap. They won’t pick up phone calls. Offices close prior to when the state go out. BECU group by themselves are unable to affect most other divisions. I had so you’re able to reschedule my global flight only to get one file from their store while the collection class leftover in the beginning Friday and create only be during the into the Friday on account of they getting regarding to possess MLK Big date. And so they would not allow the file back at my friend whether or not I’d good POA. And being completely truthful, I was trying to that it for three months, not like I recently came on last go out, Friday. It completely sucks.

Really don’t suggest BECU

Really don’t highly recommend BECU. We have utilized all of them private and you can team financial and generally pick them tough to focus on. Like, I recently applied for a home improve unsecured loan with them. We played cell phone mark for pretty much 2 weeks and is completely incapable of rating ahold of the mortgage processor. I’ve not a clue whatever they desired or needed – possibly current email address would have been smoother? It finished up doubt my personal financing request because the application was partial. We wound-up playing with Tesla’s couples to finance all of our solar anyhow. Most terrible sense complete which have BECU.

I asked to have a keen IRA who does never be taxed because the bucks are post tax cash. They gave me the one that now may cause us to possess to spend 20% whenever i withdraw they.

Charge card Fraud Overseeing

I personally use the credit cards out of BECU. I got con charge back at my membership which i is actually later to remember due to this they will not refund any of the brand new con money next to 5K inside loss.

Stressful

BECU is no longer particular absolutely nothing local CU any further but for specific need they think they’re able to get away with which have limiting circumstances and technical/apps/internet interfaces that are old and you will unsound. The on the internet banking portal try down more another web site You will find actually seen!

He has got essentially never immediately after informed me off blocking my credit, and they’ve got shut my cards off mid-trips, most of the travel, no matter what I actually do. I did eventually, the very first time, receive notice of my personal debit are banned. via a text regarding a weird matter which have an excellent janky Url and you may terms authored with combined circumstances, In this way. When my personal card had refused 24 hours later I didn’t also hook up the text. They has just had a common problem with fraudsters spoofing BECU’s amount along with big cautions throughout the becoming doubtful of every contact regarding BECU every time you logged into your account so that’s what Used to do.